Terms of Service

1. These terms

These Terms of Service are an agreement between you and Vunoblade™ (“Vunoblade”, “we”, “us”) for vunoblade.com, the Vunoblade studio, its API and its connectors (together, “the Service”). Vunoblade is a trade name; it is not yet a separately formed company. By creating an account or using the Service you agree to these terms and to our Privacy Policy. If you use the Service for an organization, you confirm you may agree for it.

2. Your account

• You must be at least 13 years old (or older where your local law requires) to use Vunoblade, and old enough to enter a contract where you live to buy a plan, or have a parent or guardian do it with you.
• Give accurate details, keep your password and API keys secret, and tell us at once if you think someone else has used your account. You are responsible for what happens under your account, including through your API keys and connected apps.
• An account is for one person. Team seats are not available yet; please don’t share a sign-in.

3. Plans, billing and cancelling

• Vunoblade is a paid service. There is no free plan and no free trial. Current plans are Starter ($10 a month or $96 a year), Creator ($24 a month or $228 a year), Pro ($49 a month or $468 a year) and Studio ($99 a month or $948 a year), plus any tax that applies. What each plan includes is on the pricing page.
• Payments are processed by Stripe. We never receive or store your full card number.
• Subscriptions are billed in advance and renew automatically each month or year until you cancel. You can cancel anytime from Plan & usage; your plan stays active until the end of the period you have paid for, and is not renewed after that.
• You can switch plans from Plan & usage. Upgrades take effect straight away and are prorated by Stripe; downgrades and moves from yearly to monthly start at the end of the current period.
• If a payment fails, Stripe retries it. While it is unpaid we may stop granting new monthly credits, and if it stays unpaid the plan ends.
• If we change a plan’s price, we will tell you before your next renewal at the new price, and you can cancel before it applies.
• Except where the law requires otherwise, payments are not refundable, including for unused time or credits. If you think a charge is wrong, write to customerservice@vunoblade.com and we will look at it.

4. Credits

• Credits pay for Vuno and AI generation. One credit is worth one US cent of use inside Vunoblade. Credits are not money, have no cash value, cannot be transferred or sold, and are not refundable.
• Each plan includes monthly credits. They belong to that billing month and do not roll over.
• You can buy more credits (1,000 for $10) while you have a plan. Purchased credits do not expire while your account exists, and are used after your monthly credits.
• Every generation shows its price in credits before you submit it. A Vuno pass shows the most it can use before it starts and is charged only for what it uses. If a generation fails or is blocked by a safety filter, its credits come back automatically.
• We may change the credit price of a model or feature for future use. The price is always shown before you spend.
• Deleting your account forfeits any credits left on it.

5. Your content

You keep all rights to what you bring into Vunoblade and what you make with it (“your content”). You give us permission to store, process, copy and transmit your content only as needed to run the Service for you: to save and show your projects, to render and export them, to send material to an AI provider when you ask for an AI feature, and to keep backups. This permission ends when you delete the content or your account, apart from copies that remain in backups for a short time. Your projects are private: we don’t publish or share them, and we don’t use them to train AI models.

You confirm that you have the rights you need for everything you upload, and that your use of the Service won’t infringe anyone else’s rights.

6. AI features and what they make

• AI features run only when you ask for them. Vuno, the built-in agent, uses Anthropic’s Claude. Video, image generation and Split into layers run through fal.ai, using models made by Google, Kuaishou, ByteDance, OpenAI, Alibaba Qwen, Meta and Bria. Their own terms and usage policies also apply to what you send them.
• AI output can be wrong, surprising, or similar to what other people receive, and providers may refuse a request or block a result. Review what you get before you rely on it or publish it. Some providers embed invisible watermarks (such as Google’s SynthID) in what they generate.
• As between you and us, you own the output you generate, to the extent it can be owned. You are responsible for how you use it.
• Vuno and connected agents edit your project as native, labelled and undoable changes. You decide what to keep.

7. Using Vunoblade responsibly

Don’t use the Service to:

• make, upload or share anything illegal, including any sexual content involving minors, which we report to the authorities;
• create sexual or intimate imagery of a real person without their consent, or realistic depictions of real people meant to deceive, defraud, harass or defame;
• infringe copyrights, trademarks or other rights, or remove watermarks or rights information;
• harass, threaten or incite violence or hatred against anyone;
• distribute malware, probe or attack the Service, get around rate limits, credits or plan limits, or access other people’s accounts or data;
• resell or share access to the Service, or create accounts to get around a suspension.

Report misuse to customerservice@vunoblade.com or the contact form. We may remove content and suspend accounts that break these rules.

8. Our studio, brand and showcase

The Vunoblade software, website, name, the orbital blade mark and our own films and studies belong to us. You may open editable copies of our showcase films and studies in your account to learn from them and to remix them in your own projects, but not to republish them as they are, or to present the Vunoblade name or marks as your own. Fonts and other third-party components keep their own licenses.

9. API keys and connected apps

API keys and connected apps (such as Claude or ChatGPT connectors) act with the permissions you give them. Keep keys secret, give each one only what it needs, and revoke anything you no longer use. They are subject to your plan’s limits, and we may revoke a key or connection that is misused or puts the Service at risk.

10. Copyright complaints

If you believe content on the Service infringes your copyright, write to customerservice@vunoblade.com with: your contact details; the work you believe is infringed; where the material is on the Service; a statement that you believe in good faith the use isn’t authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for them, with your physical or electronic signature. We may remove the material and close the accounts of repeat infringers.

11. Suspension and closing your account

You can delete your account at any time under Security. Deleting it cancels any active subscription and removes your projects, media and account data, as described in the Privacy Policy. We may suspend or close an account that breaks these terms, doesn’t pay, or puts the Service or other people at risk, and where we reasonably can, we will tell you first and give you a chance to download your work. If you no longer have a plan, you can still sign in to see, download or delete your projects.

12. Changes to the Service

We are building Vunoblade actively, so features will change. If a change materially reduces what your paid plan includes, we will tell you in advance, and you can cancel.

13. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose and non-infringement, and we don’t promise that the Service will be uninterrupted or error-free. Keep your own backups of important work; the studio can export portable backups of your projects.

14. Limits on liability

To the extent the law allows, Vunoblade will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and $50. Nothing in these terms limits liability that cannot be limited by law.

15. Your responsibility to us

If someone brings a claim against us because of your content or your breach of these terms, you agree to cover the reasonable costs and losses that result, to the extent the law allows.

16. Disputes

If you have a problem with the Service, please write to customerservice@vunoblade.com first; most things can be fixed quickly. These terms are governed by the laws that apply where Vunoblade is operated, without regard to conflict-of-law rules. Nothing in these terms takes away rights you have as a consumer under the laws of the place where you live.

17. Changes to these terms

We may update these terms. We will post the new version here with a new date, and tell you by email or in the app before a material change takes effect. If you keep using the Service after that, the new terms apply; if you don’t agree, you can cancel and delete your account.

18. Contact

Vunoblade™ · customerservice@vunoblade.com or the contact form.